Privacy Policy

Last Updated: June 21, 2026

1. Introduction

Regal Law Centre ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our booking system, or interact with our legal consultancy services. We act as the Data Controller in respect of your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of personal data about you:

• Identity Data: Full name and relationship to the payer (if applicable).
• Contact Data: Mobile contact number and email address.
• Transaction & Payment Data: Details about payments made by you and billing information (processed securely through Stripe; we do not store raw card numbers on our servers).
• Consultation Data: Your preference of consulting channel (Google Meet online or Aberdeen Office Branch in-person) and details of the requested legal department or service tier.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data for the following purposes:

• To process your appointment booking and schedule your consultation (Performance of a Contract).
• To verify and process payments securely via our payment gateway provider (Performance of a Contract).
• To send you automated order receipts, appointment schedules, and MS Teams or Google Meet meeting invitations (Performance of a Contract).
• To run security and fraud detection measures (Legitimate Interests).
• To comply with regulatory, accounting, or legal obligations (Legal Obligation).

4. Data Sharing and Third-Party Processors

We share your data with trusted third-party service providers to deliver our booking and meeting services:

• Stripe: Implements secure payment processing. Stripe processes card details under their own privacy policy.
• Google Meet / Microsoft Teams: Used to host and coordinate digital video appointments.
• SMTP Mail Servers: Delivers confirmation messages and calendar attachments.

We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We have implemented strict security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All communications and payment intake parameters are encrypted using industry-standard SSL technology. Access to your transaction data is securely restricted to authorized personnel who are bound by strict confidentiality requirements.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or regulatory requirements. Under standard UK financial record regulations, we store payment and contract metadata for a minimum of 6 years.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data ("the right to be forgotten").
• Object to or restrict the processing of your personal data.
• Request the transfer of your personal data to another controller.

If you wish to exercise any of these rights, please contact us at the email address below.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@regallawcentre.com

Address: Regal Law Centre, Neo Space, Aberdeen AB11 7LH